Book Now

TERMS OF SERVICE

 Effective Date: 26 February 2026

1. Scope of Services

Flowora Creative Lab provides creative services including but not limited to:

  • Brand identity design

  • Logo design

  • Packaging design

  • Web & UI/UX design

  • Digital design materials

  • Social media design

  • Visual content production

Each project scope is defined in a separate proposal or agreement.

2. Payment Terms

  • A non-refundable 50% deposit is required prior to project commencement.

  • The remaining balance is due prior to the release of final deliverables.

  • No final files are delivered before full payment.

Late payments may delay project delivery.

3. Revisions

  • Major revisions: 3–5 rounds depending on service type.

  • Minor revisions: Flexible within reasonable scope.

  • Additional revisions beyond scope may incur extra charges.

4. File Delivery Format

Final deliverables will be provided in agreed digital formats.
Editable source files are included only if specified in the agreement.

5. Confidentiality

All confidential information shared during the course of a project shall remain confidential and will not be disclosed to third parties without prior written consent, unless required by law.

6. Payment Processing

Payments are processed via PayTR or other agreed payment methods. Flowora Creative Lab does not store payment card details.

7. Intellectual Property

  • Full usage rights are transferred after full payment.

  • Flowora Creative Lab retains the right to showcase the work in its portfolio, website, and marketing materials.

8. Project Cancellation

If the client cancels the project:

  • The initial 50% deposit is non-refundable.

  • Any additional work completed beyond the deposit amount will be invoiced accordingly.

  • All deliverables, drafts, concepts, and materials remain the intellectual property of Flowora Creative Lab until full payment is received.

  • The Client is not permitted to use, reproduce, or distribute any work until outstanding balances are settled in full.

9. Client Responsibilities

Clients must provide:

  • Clear brief

  • Necessary content

  • Timely feedback

Project timelines are estimates and depend on timely client communication.
Delays in feedback or content delivery may result in adjusted timelines.

10. Third-Party Costs

Any third-party costs including but not limited to fonts, stock images, software licenses, hosting, or printing are not included unless explicitly stated in the proposal.

11. Limitation of Liability

Flowora Creative Lab is not liable for:

  • Third-party printing errors

  • Platform algorithm changes

  • Indirect or consequential damages

12. Force Majeure

Flowora Creative Lab shall not be liable for failure to perform due to circumstances beyond reasonable control, including natural disasters, internet outages, or government actions.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Türkiye.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Türkiye.

Entire Agreement

These Terms constitute the entire agreement between the Client and Flowora Creative Lab and supersede any prior agreements, communications, or understandings.